Política de privacidad

Privacy Policy

At Fengari Basics, we respect your privacy and are committed to protecting your personal information.

Information We Collect We collect personal data such as your name, address, phone number, and email address solely for the following purposes:

  • Processing and fulfilling your orders
  • Improving your shopping experience
  • Providing customer support

How We Use Your Information Your information is used exclusively to operate our store and serve you better. We do not use your data for any purpose beyond what is listed above.

Data Sharing We do not sell, trade, or share your personal information with third parties. Limited data may be shared only with trusted service providers (such as shipping carriers and payment processors) strictly to fulfill your order.

Data Security All personal information is securely stored using industry-standard encryption and security protocols. We regularly review our practices to keep your data safe.

Cookies Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings at any time.

Your Rights You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

🇺🇸 United States We handle all customer data in accordance with standard e-commerce data practices.

🇨🇴 Colombia We comply with Law 1581 of 2012 on personal data protection (Ley de Protección de Datos Personales).

Contact Us For any privacy-related questions or requests: 📧 mailfengari@gmail.com 🕐 Monday–Friday, 8:00 AM – 8:00 PM (EST)

Last updated: April 2026

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, information you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries different from your own. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with the Shopify platform. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of that information for such purposes. For more information about how Shopify uses your personal information and about the rights you may have, please refer to Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here — Link to Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these platforms. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children as defined by applicable law in their jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us may not be protected while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may decline your request as permitted by law.

  • Right to Access. You may have the right to request access to the personal information we hold about you.
  • Right to Delete. You may have the right to request that we delete the personal information we hold about you.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights where indicated on our Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and about the rights you may have — including those related to data processed by Shopify — please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. You may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a reasonable time frame as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will do so in accordance with applicable law, including by using recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us, email us at mailfengari@gmail.com or contact us at 2910 Springlake Village Blvd, Kissimmee, FL, 34744, US.
Last updated: April 2026